Reinstalling Office If a Hard Drive Crash Happens
August 14th, 2008 adminIf you have to work a lot on your computer, the worst thing that can happen to you is to lose all your data. This usually happens when your hard drive crashes. If you didn’t back-up the data you will have to find a company to recover it. If the hard drive was physically damaged, you will have to replace it. When you have a brand new hard drive, you also might have other problems like reinstalling Microsoft Office.
When you try to install Office you might get a message that sounds something like “a previous version of Microsoft Office cannot be found”. That means you only have a version of this program which will upgrade to a newer one. Of course if your hard drive is brand new, no older versions will be present. The first thing you can do is to try to find if you still have a CD with an older version. If you do have one, find out what versions you can upgrade. If you don’t have older versions, then the only thing left to do is to contact Microsoft customer service. They will help you get what you need to reinstall office and don’t worry because no new cd-key is needed.
It is also possible that the hard drive crashed because of a logical problem. In this case, you probably won’t have to buy a brand new one. However, some files may be lost, which weren’t important for you and were not recovered. If you want to make sure that you won’t have any problems reinstalling Microsoft Office, the best thing to do is format the hard drive or at least reinstall your operating system. After your operating system is freshly installed, you surely won’t have any problems installing Office. Other problems can also be solved this way.
If nothing you read here matches your problem with Microsoft Office, you should contact them and tell them what problems you are having. If you have a legit version of Microsoft Office, they will surely help you out to solve the problem. You can find contact information on the Microsoft official website at the support section.